Production & Shipping

A standard custom TPE or silicone doll usually requires approximately 15 business days of production. The production period begins after FullSizeDoll has received the required deposit and confirmed the complete order configuration with the customer.

Before a custom doll leaves the factory, the order goes through configuration review, production, assembly, quality inspection, customer photo confirmation, final payment and private packaging. Overseas-warehouse products follow a shorter process and are normally dispatched within 48 hours after payment.

This page explains how the FullSizeDoll production and shipping process works, how long each stage may take, what customers need to confirm, and what happens after an order is handed to the carrier.

Production and Shipping at a Glance

• Standard custom TPE doll production: approximately 15 business days.

• Standard custom silicone doll production: approximately 15 business days.

• Additional functions: normally add 1–3 business days per function.

• Overseas-warehouse stock: normally dispatched within 48 hours, with same-day dispatch sometimes available.

• China-stock products: normally dispatched within 24 hours after remote inspection is completed and the final payment is received.

• Factory photographs: provided for every order.

• Customer photo review period: 3 business days.

• Final balance payment: due within 2 days after the final inspection materials are received.

• Tracking information: normally available within 48 hours after inspection approval and final payment.

• Customer support response: normally within 3 business days.

Production and delivery estimates are reference time frames rather than guaranteed arrival dates. Complex customization, additional functions, factory schedules, quality-control corrections, public holidays, customs processing and carrier conditions may affect the final timeline.

When Does Production Begin?

For an eligible 30%/70% custom order, production begins after:

1. FullSizeDoll receives the 30% deposit.

2. The customer confirms the complete product configuration.

3. The order details are reviewed and submitted for production.

The production period does not begin while essential configuration details remain incomplete or unconfirmed.

Before production, customers should carefully review every option included in the order. These options may include, but are not limited to:

• Body model and size.

• Head model.

• TPE or silicone material.

• Skin color.

• Eye color.

• Wig and hairstyle.

• Makeup.

• Implanted hair or other hair options.

• Skeleton type.

• Standing feet.

• Articulated fingers.

• Heating functions.

• Voice functions.

• AI or interactive functions.

• Other factory-supported upgrades.

The confirmed order specification is the production reference used by FullSizeDoll and the factory. Customers should report any incorrect or missing option before production begins.

Standard Production Times

Custom TPE Dolls

A non-1:1-replica custom TPE doll generally requires approximately 15 business days to produce after the deposit and complete configuration have been confirmed.

Custom Silicone Dolls

A non-1:1-replica custom silicone doll also generally requires approximately 15 business days to produce after the order enters production.

1:1 Replica and Highly Specialized Orders

The standard 15-business-day estimate does not apply to 1:1 replica orders or other projects requiring specialized sculpting, development or testing.

The production period for these orders is determined individually according to the project, reference materials, technical requirements and factory schedule.

AI, Heating, Voice and Mechanical Functions

Additional functions are installed on the basis of the selected body, head or existing mold. Each added function normally extends production by approximately 1–3 business days.

An order with several added functions may therefore require additional production and testing time. Some technically complex combinations may take longer if the factory needs to perform further assembly, adjustment or quality verification.

The FullSizeDoll Production Process

Production information is shared only for the customer’s own order. Customers may request available progress information through our support team, but factory access, production records and photographs relating to other customers are not disclosed.

1. Order Review

FullSizeDoll checks the product, selected options, customer details, payment status and any special instructions.

If an option is unclear, unavailable or incompatible with another feature, our team will contact the customer before production proceeds.

2. Configuration Confirmation

The customer confirms the body, head, material, skin color, eyes, wig, makeup, skeleton, standing options, functions and other selected details.

Production timing begins after the required deposit and complete configuration are confirmed.

3. Production Scheduling

The confirmed order is submitted to the appropriate factory or production line. Scheduling depends on the selected brand, material, model, technical configuration and current factory workload.

4. Body and Head Production

The body and head are produced according to the confirmed model and material. Customized or handcrafted products may show minor natural variations in color, makeup, measurements and surface details.

These reasonable handmade differences are not necessarily production defects.

5. Makeup and Feature Installation

The factory applies the confirmed makeup, eyes, wig or implanted hair and installs eligible optional functions.

AI, heating, voice and mechanical features may require additional assembly and testing.

6. Assembly

The head, body, skeleton, joints, connection systems and selected functions are assembled into the final product configuration.

7. Quality Inspection

The completed order is checked against the confirmed specification before customer approval.

8. Factory Photos or Video

FullSizeDoll provides inspection photographs for every order. Depending on the product, factory schedule and selected functions, additional photographs or video may also be available.

9. Customer Approval

The customer reviews the provided materials and reports any material discrepancy within three business days.

10. Final Payment

For a 30%/70% order, the remaining 70% balance must be paid before the product can be packed and shipped.

11. Private Packaging

After approval and payment, the product is securely prepared in unmarked protective packaging.

12. Carrier Handover and Tracking

The package is handed to the selected logistics provider. Tracking information normally becomes available within 48 hours after the final inspection is completed and payment has been received.

Can I Change My Configuration After Production Begins?

Changes may be possible for certain China-based, non-overseas-stock and non-integrated products before the remote inspection stage.

Examples may include makeup changes or the addition of a factory-supported optional function. Whether a change can be accepted depends on the current production stage and the technical structure of the product.

The following conditions apply:

• Every accepted change may extend the production period.

• Makeup changes may be reviewed separately according to the work required.

• Changes other than makeup normally result in an additional charge.

• Structural changes may not be possible after the relevant component has entered production.

• Integrated products and overseas-warehouse stock normally cannot be reconfigured.

• FullSizeDoll must confirm the price, feasibility and revised timeline before the change is accepted.

Do not assume that a requested change has been approved until you receive confirmation from the FullSizeDoll team.

FullSizeDoll Quality Inspection

Before shipping, the order is checked against the confirmed configuration. The inspection may include:

Order and Model Verification

We verify the selected brand, model, body, head and material against the order record.

Appearance Review

The review covers the skin color, makeup, eyes, wig, implanted hair and other visible options included in the order.

TPE or Silicone Surface Inspection

The factory checks the visible TPE or silicone surface for material production problems or significant damage.

Because every doll is handmade, small mold seams, minor injection marks, slight color differences and limited variations in makeup or measurements may occur.

Skeleton, Joint and Standing Check

Where applicable, the skeleton, joints, standing feet and articulated fingers are checked for their intended movement and basic operation.

Head and Body Connection

The head and body connection is checked for compatibility and correct assembly.

Optional Function Check

Heating, voice, AI or other supported functions may be tested according to the product design, factory workflow and practical testing requirements.

Accessory Check

The factory checks the available accessories against the packing and order information.

Packaging Review

Before carrier handover, the product and accessories are arranged for private and protective transportation.

Factory Photos, Videos and Remote Inspection

Every order receives factory photographs before shipment. These materials help the customer verify the main visible details of the completed product.

The standard confirmation materials may include:

• Full-body photographs.

• Head and makeup close-ups.

• Views of the selected body and head.

• Photographs showing the overall completed order.

Depending on the factory’s workflow and the nature of the product, FullSizeDoll may also provide:

• Accessory photographs.

• Function test videos.

• Pre-packaging photographs.

• Additional detail photographs requested for a material concern.

Accessory images, function videos and packing photographs are subject to the factory’s current work schedule and the importance of the function being tested. A separate test video may not be provided for every minor or non-essential feature.

The absence of a separate video for a minor function does not mean that the order has skipped the standard quality inspection.

Customer Approval and Final Payment

Customers should review the factory photographs and other available materials promptly.

Review Period

Report any visible material discrepancy within 3 business days after receiving the inspection materials.

If the customer does not respond within three business days, the visible product configuration will be treated as accepted. A fully paid order may proceed to packaging and shipment. An order with an outstanding balance will remain pending until the final payment is received.

Final Balance

For an eligible 30%/70% order, the remaining 70% balance should be paid within 2 days after the customer receives the final inspection materials.

The product cannot be packed and shipped until the required balance has been received.

Unpaid Orders

FullSizeDoll does not normally charge a storage fee while an order is temporarily held for final payment.

However, an unpaid completed order will be held for no longer than 3 months. If the customer does not complete payment within that period, the order will be considered abandoned and payments already applied to production will not be refunded, subject to any mandatory rights under applicable law.

Customers who need additional time should contact our team before the three-month period expires.

How the 30%/70% Payment Plan Works

The 30%/70% payment plan applies to eligible custom orders shipped from China and promotional products that are not stocked in an overseas warehouse.

Pay a 30% Deposit

The deposit secures the order and allows FullSizeDoll to confirm the configuration and begin production.

Production and Inspection

The doll is produced according to the confirmed options and passes the applicable quality inspection.

Review the Completed Doll

FullSizeDoll sends factory photographs and available inspection materials so the customer can review the completed order.

Pay the Remaining 70%

The balance must be paid before private packaging and shipment.

Overseas-warehouse stock and certain fully customized or special-function products require full payment rather than the 30%/70% arrangement.

Once production has begun, the deposit for a customized or upgraded product is normally non-refundable because materials, labor and factory capacity have already been committed.

For a non-customized product without additional functions, a partial or full refund may be discussed depending on the order status and costs already incurred. Please refer to our Payment Methods and applicable refund policy for further information.

In-Stock Product Dispatch Times

Overseas-Warehouse Stock

Products available in an overseas warehouse are normally dispatched within 48 hours after payment.

Same-day dispatch may be possible when:

• Payment is confirmed early enough.

• The product is physically available.

• The warehouse is operating.

• The carrier collection has not closed for the day.

• No additional verification is required.

Same-day dispatch is not guaranteed.

China-Warehouse Stock

A product already available in China is normally dispatched within 24 hours after:

1. The customer completes the remote photo or video inspection.

2. The customer confirms the product.

3. FullSizeDoll receives the final payment.

Estimated Shipping Times by Region

Shipping estimates begin after production, inspection, payment and carrier handover. They do not include the production period.

These are reference estimates based on normally available routes. They are not guaranteed delivery dates.

Customs clearance, remote-area delivery, local carrier schedules, public holidays, severe weather, flight availability and other logistics conditions can change the final delivery time.

Shipping Methods and Carriers

FullSizeDoll works with established international and specialist logistics providers. Depending on the destination and selected shipping option, a shipment may use:

• UPS.

• DHL.

• FedEx.

• DPD.

• Sagawa.

• International air freight.

• Sea freight.

• Rail freight.

• Trucking routes.

• Specialist cross-border lines.

• Local final-mile carriers.

The customer selects an available shipping option for the destination during checkout. FullSizeDoll then coordinates the appropriate carrier and route based on the selected option, package size, warehouse, destination and current logistics conditions.

A shipment may use more than one logistics provider during international transportation.

Shipping Fees, Taxes and Remote Areas

Available shipping fees are displayed during checkout so the customer can select from the routes currently available for the destination.

The listed routes described on this page are currently arranged as tax-inclusive routes. Logistics and customs arrangements can change, so customers with questions about a destination should contact our team before placing the order.

Remote locations may be subject to an additional carrier surcharge. In most cases, the applicable logistics cost is already included in the amount shown for the order and customers are not asked to pay an unexpected supplementary shipping charge.

If an exceptional remote-area fee or route adjustment is necessary, FullSizeDoll will contact the customer before proceeding.

Private Packaging and Adult Signature

Every FullSizeDoll order is shipped in discreet packaging without sensitive product wording on the exterior.

Depending on the product and factory, protective packaging may include:

• A reinforced shipping carton.

• Foam, protective padding or a blanket.

• Separate head protection.

• Protected accessory compartments.

• Internal reinforcement for transportation.

Adult signature service is required by default. Customers should provide an accurate delivery address and ensure that an eligible adult is available to receive the package.

Tracking Your Order

Tracking information is normally available within 48 hours after the customer has approved the inspection, paid the final balance and the shipment has entered the handover process.

Customers may contact FullSizeDoll to request the available tracking number.

International shipments sometimes use:

1. An initial specialist-line tracking number.

2. A customs or international transfer record.

3. A new local tracking number after customs clearance.

A change in the tracking number is normal on some routes and does not affect the final delivery.

Use our Track Your Order service when tracking information is available.

What If Tracking Does Not Update?

Tracking may not update immediately while a shipment is:

• Waiting for an outbound flight.

• Moving between logistics networks.

• Undergoing customs processing.

• Awaiting transfer to a local carrier.

• Traveling on a route without intermediate scans.

If tracking shows no meaningful update for 7 business days, and there is no known force majeure event, contact FullSizeDoll so we can ask the logistics provider to verify the shipment.

A seven-business-day tracking inquiry is a request for investigation and does not automatically mean that the package is lost. Formal loss and shipping-protection eligibility are handled according to our Shipping Protection Policy.

Production and Shipping Delays

Production or transportation may take longer because of:

• Chinese New Year or another major public holiday.

• Factory production schedules.

• Complex customization.

• Additional AI, heating, voice or mechanical functions.

• Quality-control corrections or rework.

• Limited flight or cargo capacity.

• Carrier route adjustments.

• Customs inspections.

• Severe weather.

• Government or transportation restrictions.

• Other circumstances outside reasonable operational control.

When FullSizeDoll becomes aware of a significant production or shipping delay, our team will contact the customer with the available information.

Customers may also contact us if tracking has not updated for seven business days.

Can I Change the Address After Shipping?

Customers should confirm the recipient name, address, postal code and telephone number before the order is shipped.

As a general rule, the delivery address cannot be changed after carrier handover because international shipments may involve several carriers, customs records and pre-arranged cross-border routes.

If an exceptional address change is required:

• Contact FullSizeDoll immediately.

• A change cannot be guaranteed.

• The carrier may refuse the request.

• The customer is responsible for additional charges caused by the requested change.

• The customer is responsible for delays resulting from the requested change.

Do not contact a carrier to redirect an international order without informing FullSizeDoll, as an unauthorized change may interrupt the arranged logistics route.

Production and Shipping FAQ

How long does it take to produce a custom sex doll?

A standard non-1:1-replica TPE or silicone custom doll generally takes approximately 15 business days after the deposit and configuration are confirmed.

Do silicone dolls take longer than TPE dolls?

The standard reference production time is approximately 15 business days for both. Complex options, technical functions or factory schedules may extend the timeline.

How much time does an AI or heating function add?

Each additional function normally adds approximately 1–3 business days to the original production period.

Can I change the doll after production begins?

Certain makeup or optional-function changes may be possible for non-overseas-stock and non-integrated products before remote inspection. Every accepted change may extend production, and changes other than makeup normally require an additional payment.

Will I receive factory photographs?

Yes. Every order receives factory photographs. Additional accessory images, function videos or pre-packaging photographs depend on the factory schedule and the importance of the feature being tested.

How long do I have to approve the photographs?

Report any material discrepancy within three business days. If no response is received, the visible configuration will be treated as accepted.

When do I pay the final 70%?

For an eligible 30%/70% order, the remaining balance should be paid within two days after receiving the final inspection materials. Shipping cannot begin until the required balance is paid.

What happens if I do not pay the balance?

The completed order may be held without a normal storage fee for up to three months. After that period, it may be treated as abandoned and the production payment will not be refunded, subject to applicable law.

How quickly does an overseas-warehouse product ship?

An overseas-warehouse product is normally dispatched within 48 hours after payment. Same-day dispatch may sometimes be available but is not guaranteed.

When will I receive a tracking number?

Tracking information is normally available within 48 hours after inspection approval and final payment.

Why did my tracking number change?

Some international routes use one number for the specialist cross-border line and another number for local delivery after customs clearance. This does not normally affect delivery.

When should I contact FullSizeDoll about tracking?

Contact us if tracking has no meaningful update for seven business days and there is no known force majeure event.

Can I change the delivery address after shipping?

Address changes after carrier handover are not normally supported. If a carrier accepts an exceptional change, the customer is responsible for the resulting cost and delay.

Need Help with Production or Shipping?

Contact FullSizeDoll if you need help with:

• Confirming a custom configuration.

• Checking the production stage.

• Reviewing factory photographs.

• Paying the final balance.

• Confirming an available shipping route.

• Requesting tracking information.

• Investigating a tracking delay.

• Reporting an order problem.

Please include your order number and the email address used for the purchase.

Contact Our Team and we will normally respond within three business days.