Payment Methods

FullSizeDoll accepts major credit and debit cards, selected digital wallets, international bank transfers and PayPal payments arranged through our support team.

The payment methods shown during checkout depend on your country, currency, device and the payment channel available for the order. Normal checkout does not include an additional FullSizeDoll credit-card or payment-method surcharge.

For eligible custom orders shipped from China, customers may also use the FullSizeDoll 30% deposit and 70% final-payment arrangement. This payment plan is explained separately on our Layaway and Financing page.

Accepted Payment Methods at a Glance

A method should only be considered available for your order when it appears during checkout or has been confirmed through an official FullSizeDoll channel.

Credit and Debit Cards

FullSizeDoll currently accepts:

• Visa.

• Mastercard.

• American Express.

• Discover.

• JCB.

• UnionPay.

Card payments are processed through Stripe or Airwallex, depending on the country, currency and available payment route.

Your card issuer may require additional verification, including 3D Secure authentication. This verification is controlled by the bank or payment provider rather than FullSizeDoll.

Card Processing Time

The timing of a card charge depends on the issuing bank and payment network. FullSizeDoll does not control when a bank changes a transaction from pending to completed.

A transaction may temporarily appear as pending while the bank completes authorization and settlement. If a payment fails or is reversed, the time required to release a temporary authorization is also determined by the bank.

Contact your issuing bank if you need an exact authorization or release time.

Apple Pay and Google Pay

Apple Pay and Google Pay may be available when:

• The payment method is supported in your country.

• You use a compatible browser and device.

• A supported card is connected to the wallet.

• The payment channel selected for the order supports the wallet.

If Apple Pay or Google Pay does not appear during checkout, it may not be available for the current device, currency, country or order.

The underlying bank may still require identity or transaction verification through the wallet.

Alipay and WeChat Pay

Alipay and WeChat Pay are supported through eligible payment routes.

Availability may depend on:

• Customer region.

• Selected currency.

• Order amount.

• Payment provider.

• Current risk and compliance requirements.

Use these options only when they appear during checkout or when FullSizeDoll provides an official payment instruction through your website account or a FullSizeDoll-domain email.

Paying with PayPal

PayPal is not currently available as a direct checkout button on the FullSizeDoll website.

To pay with PayPal:

1. Contact the FullSizeDoll support team.

2. Provide your order number or the product configuration you wish to purchase.

3. Wait for the team to create an official PayPal payment link.

4. Confirm the order amount and recipient before paying.

5. Complete the payment through PayPal.

6. Keep the PayPal transaction confirmation.

An official PayPal link will be provided only through:

• An email using the FullSizeDoll domain.

• Your FullSizeDoll website account.

FullSizeDoll does not accept payments through personal PayPal accounts, private social-media accounts or unverified payment links.

If you receive a payment request through an unexpected channel, do not pay it. Contact us through contact-us and ask us to verify the request.

International Bank Transfer

FullSizeDoll accepts international SWIFT bank transfers for eligible orders.

Bank-transfer processing time depends on:

• The sending bank.

• Intermediary banks.

• The receiving bank.

• Currency conversion.

• Country and banking holidays.

• Compliance review.

• The accuracy of the transfer reference.

An order paid by bank transfer is considered paid only after the funds reach and are confirmed by the receiving account.

Bank Transfer Fees

FullSizeDoll does not add a separate bank-transfer surcharge. However, the customer is responsible for fees charged by:

• The sending bank.

• Intermediary banks.

• The receiving route where applicable.

• Currency-conversion services.

Make sure the final amount received is sufficient to cover the amount shown in the payment instruction.

Always include the required order number or transfer reference. A missing or incorrect reference can delay payment matching.

Bank Transfer Safety

Only transfer funds to the account provided through your FullSizeDoll account or an official FullSizeDoll-domain email.

FullSizeDoll will not ask you to send payment to a private individual’s account through an unofficial message.

If account details change unexpectedly, stop and contact our team before making the transfer.

Cash on Delivery in Russia

Cash on delivery may be available for certain eligible orders and destinations in Russia by prior agreement.

It is not a standard worldwide payment method and will not be available automatically for every Russian order.

Eligibility may depend on:

• Product type.

• Delivery location.

• Available logistics provider.

• Order value.

• Warehouse or shipping origin.

• Current carrier requirements.

Contact FullSizeDoll before placing the order if you want to request cash on delivery. Do not assume that an order qualifies until our team confirms the arrangement.

Cryptocurrency Payments

FullSizeDoll does not currently accept cryptocurrency payments.

USDT, Bitcoin, Ethereum and other cryptocurrencies should not be sent to any person or wallet claiming to collect payment for a FullSizeDoll order.

Cryptocurrency payment support may be added in the future, but a planned feature is not an available payment method. We will update this page and the official checkout when cryptocurrency payments are formally supported.

FullSizeDoll also does not issue refunds through cryptocurrency transfers or to cryptocurrency wallets.

Supported Currencies

FullSizeDoll supports multiple settlement currencies, including:

• USD.

• EUR.

• GBP.

• CAD.

• AUD.

• JPY.

• Other currencies displayed during checkout.

When a supported local currency is selected, the payment is settled in the currency displayed for that checkout.

Available currencies can vary by payment method, country and payment provider.

Currency Conversion

Currency conversion may be performed by:

• The payment platform.

• The customer’s card issuer.

• The customer’s bank.

FullSizeDoll does not add a separate currency-conversion fee.

Your bank or card provider may apply:

• A foreign-transaction fee.

• A currency-conversion fee.

• An exchange-rate adjustment.

• An international payment charge.

These external fees are determined by the bank or provider and are the customer’s responsibility.

Before paying, check the currency and final amount displayed on the payment page.

FullSizeDoll Payment Fees

FullSizeDoll does not add an extra percentage surcharge for normal checkout payments.

We do not separately charge:

• A FullSizeDoll credit-card fee.

• A FullSizeDoll bank-transfer fee.

• A FullSizeDoll payment-channel percentage fee.

This does not prevent a customer’s bank, card issuer, payment platform or intermediary bank from charging its own fee.

Additional charges associated with an approved order change, revised shipping route, remote-area delivery or currency conversion are not considered payment-method surcharges.

When Is an Order Considered Paid?

A successful payment may be confirmed by:

• A successful result on the payment page.

• An order-confirmation email.

• A paid or confirmed status in the FullSizeDoll account.

• Confirmation in the FullSizeDoll payment system.

• Receipt of funds for a bank transfer.

For bank transfers, creating the transfer is not sufficient. The payment is confirmed after the funds are received and matched to the order.

If the payment page shows success but your account still shows a pending order, do not immediately place a duplicate order. Allow the payment system time to synchronize and follow the instructions below.

How the Payment Process Works

1. Review the Order

Check:

• Product model.

• Selected options.

• Quantity.

• Shipping destination.

• Available shipping method.

• Currency.

• Shipping charge.

• Applicable tax-inclusive route.

• Final amount.

2. Select an Available Payment Method

Choose a method shown during checkout. For PayPal or a special bank-transfer arrangement, contact FullSizeDoll first.

3. Complete Bank or Provider Verification

Your bank or payment provider may request 3D Secure, wallet authentication or another secure verification step.

4. Check the Payment Result

Wait for the payment page to show whether the transaction is successful, pending or unsuccessful.

5. Confirm the Order Record

Check your email and FullSizeDoll account for the order status.

If the payment is successful, keep the order number and payment confirmation for your records.

Paying a 30% Deposit and 70% Balance

Eligible custom orders shipped from China may use the 30%/70% payment arrangement.

The payment process is:

1. Pay 30% to confirm the order.

2. Confirm the complete product configuration.

3. FullSizeDoll begins production.

4. Receive factory photographs after production.

5. Review the completed product.

6. Pay the remaining 70%.

7. FullSizeDoll packs and ships the order.

The full balance must be paid before packaging and shipment.

For more information about production and photo confirmation, read our Production and Shipping Process.

Use the Same Payment Channel

The deposit and final balance must use the same type of payment channel.

For example:

• If the deposit was paid by card, the balance must also be paid by card.

• The balance card does not need to be the same physical card used for the deposit.

• A customer may use one card for the deposit and a different card for the balance, provided both payments use the card channel.

The final balance cannot be divided into multiple smaller payments.

How to Pay the Final Balance

The final payment can be completed through:

• The original order page.

• The final-payment button in the customer account.

Always confirm that the page belongs to FullSizeDoll before entering payment details.

Payment Security

FullSizeDoll uses Stripe and Airwallex for eligible payment processing routes.

Payment pages use SSL encryption, and FullSizeDoll does not store the customer’s complete card information.

Card details are entered through the secure payment process. FullSizeDoll customer-service staff will never ask you to send:

• Your full card password.

• Your full CVV security code.

• Your online-banking password.

• A one-time SMS verification code.

• A 3D Secure verification code.

Do not send these details by email, chat or social media.

Information FullSizeDoll May Need

FullSizeDoll focuses on payment and order privacy and does not routinely request unnecessary documents such as:

• Government identity documents.

• Separate proof of address.

• A photograph of the customer’s card.

• Additional personal documentation unrelated to the order.

The normal checkout may still require a payer name, billing address, delivery information and bank-controlled verification needed to process the transaction.

FullSizeDoll does not control verification independently required by a bank, card network, Stripe, Airwallex or another authorized payment provider.

Billing Descriptor and Payment Privacy

The name shown on a card or bank statement may vary according to the payment provider and payment route.

FullSizeDoll order emails and ordinary payment records do not intentionally display sensitive product names.

If you do not recognize a billing descriptor:

1. Check the payment date and amount.

2. Compare it with your FullSizeDoll order.

3. Check your order-confirmation email.

4. Contact our team before submitting a bank dispute.

When contacting us, provide the order number, transaction date, amount and a screenshot with sensitive details hidden. Do not send a full card number.

Why Was My Payment Declined?

A declined payment does not necessarily indicate a problem with the website. Common causes include:

• Incorrect billing address.

• Incomplete 3D Secure verification.

• International transactions blocked by the bank.

• A large transaction blocked by fraud controls.

• Insufficient funds or available credit.

• A daily or single-transaction limit.

• A card not enabled for online purchases.

• A mismatch between the selected currency and card settings.

• A temporary bank or payment-network interruption.

Try the following steps:

1. Check the billing details.

2. Complete all bank verification prompts.

3. Contact the issuing bank.

4. Ask the bank to allow the international or high-value transaction.

5. Check the card’s single-transaction limit.

6. Try another eligible card.

7. Select another payment method.

8. Contact FullSizeDoll for an official secure payment link.

If several attempts fail, contact the card issuer before trying repeatedly. The issuer determines whether the card has been temporarily restricted.

Duplicate or Pending Charges

If the same amount appears more than once, one transaction may be:

• A temporary bank authorization.

• A pending attempt.

• A completed payment.

• A reversed or failed authorization awaiting release.

Do not immediately submit another order.

First:

1. Check the FullSizeDoll order status.

2. Wait for the previous attempt to display as successful, failed or pending.

3. Check the bank’s transaction status.

4. Contact FullSizeDoll with the order number and a screenshot.

5. Hide full card numbers and other sensitive information.

FullSizeDoll normally investigates a possible duplicate payment within 3 business days.

The bank controls how long a temporary authorization remains visible.

Payment Succeeded but No Confirmation Email Arrived

If the payment page shows success but no confirmation email arrives:

1. Check the spam, junk and promotions folders.

2. Confirm that the email address entered during checkout is correct.

3. Sign in to your FullSizeDoll account and check the order.

4. Do not immediately submit a duplicate order.

5. Wait up to 2 hours for the systems to update.

6. Contact FullSizeDoll if no confirmation appears after two hours.

Provide the payment time, amount and available order or transaction reference. Do not send passwords, CVV codes or bank verification codes.

Shipping, Taxes and the Final Amount

Available shipping methods and charges are displayed before payment.

The order total includes the applicable costs for the currently selected tax-inclusive shipping route.

A remote-area surcharge or logistics change may occasionally be required. If the amount changes after the order is placed, FullSizeDoll will contact the customer and obtain approval before collecting an additional payment.

Review the destination, shipping method, currency and final total before completing checkout.

Refunds

Approved refunds are normally sent back through the original payment method.

At the customer’s request, FullSizeDoll may approve a refund to a verified standard bank account. FullSizeDoll does not issue cryptocurrency refunds.

Bank fees, payment-platform fees, foreign-exchange differences and cryptocurrency price changes are not compensated separately.

Cancellation deductions, refund eligibility and processing times are explained in our Cancellations and Returns Policy.

Payment Disputes and Chargebacks

If you do not recognize a charge or believe that an amount is incorrect, contact FullSizeDoll before initiating a chargeback when practical.

Our team can check:

• Order status.

• Payment status.

• Possible duplicate authorization.

• Billing descriptor.

• Refund status.

• Transaction amount.

Contacting us first may resolve a payment question more quickly. Nothing in this policy limits any dispute or consumer rights available through the customer’s bank, payment provider or applicable law.

Payment Methods FAQ

Which cards does FullSizeDoll accept?

We accept Visa, Mastercard, American Express, Discover, JCB and UnionPay through eligible payment routes.

Can I pay with PayPal?

Yes, but PayPal is not available directly during checkout. Contact FullSizeDoll to receive an official PayPal payment link through your website account or a FullSizeDoll-domain email.

Can I pay by international bank transfer?

Yes. Eligible orders can be paid through an international SWIFT transfer. Bank processing time varies, and the customer is responsible for bank and intermediary fees.

Does FullSizeDoll accept cryptocurrency?

No. USDT, BTC, ETH and other cryptocurrencies are not currently accepted.

Can I use Apple Pay or Google Pay?

Yes, when the option appears on a supported device and payment route.

Is cash on delivery available?

It may be available for certain eligible orders in Russia by prior agreement. Contact FullSizeDoll for confirmation before ordering.

Does FullSizeDoll charge a card fee?

No additional FullSizeDoll card or payment-channel percentage fee is charged during normal checkout. Your bank or payment provider may apply its own fees.

Which currencies are supported?

Supported currencies include USD, EUR, GBP, CAD, AUD and JPY, along with other currencies displayed during checkout.

Can I use different cards for the deposit and balance?

Yes. Both payments must use the card channel, but the physical cards may be different.

Can I divide the final balance into several payments?

No. The final balance cannot be divided into multiple smaller payments.

Why is my payment pending?

Your bank may still be processing an authorization. Check the order status and contact the issuing bank for the expected settlement or release time.

What should I do if I see two charges?

Do not place another order. Check whether one charge is pending, review the order status and contact FullSizeDoll with a redacted screenshot. We normally investigate within three business days.

What will appear on my bank statement?

The billing descriptor varies by payment provider and route. It will not intentionally include a sensitive product name.

Will FullSizeDoll ask for my CVV by email?

No. Customer-service staff will never request your full card password, CVV, online-banking password or SMS verification code by email or chat.

How long should I wait for an order email?

Check your spam folder and account first. If no confirmation appears within two hours after a successful payment, contact FullSizeDoll.

Need Help with a Payment?

Contact FullSizeDoll if you need help with:

• A declined card.

• A pending payment.

• A possible duplicate charge.

• A bank transfer.

• An official PayPal payment link.

• A missing confirmation email.

• A final-balance payment.

• A billing descriptor.

• A refund status.

Include your order number, payment time, currency and amount. Hide full card numbers, passwords, CVV codes and verification codes.

Contact Our Team and we will normally provide an initial response within three business days.